Privacy Policy

Effective Date: 31 March, 2025

1. Introduction

Welcome to IOSQ (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and webshop, in compliance with the General Data Protection Regulation (GDPR) and Danish data protection laws.

2. Data We Collect

We collect the following types of data:

  • Personal Information: Name, email address, phone number, billing and shipping address, and payment details when you make a purchase.
  • Technical Data: IP address, browser type, device information, and cookies.
  • Usage Data: Information about how you interact with our website.

3. How We Use Your Data

We use your data for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you regarding purchases, support requests, or inquiries.
  • To improve our website and services.
  • To comply with legal obligations, such as tax and accounting regulations.
  • To send marketing communications, only with your explicit consent.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. By using our website, you consent to our use of cookies. You can manage your cookie preferences in your browser settings.

5. Legal Basis for Processing Data

We process your personal data based on the following legal grounds:

  • Contractual Necessity: When processing is required to fulfill a purchase or service request.
  • Legitimate Interest: When processing helps us improve our services and does not override your rights.
  • Consent: For marketing and optional cookies.
  • Legal Obligation: When required by law (e.g., tax compliance).

6. Data Sharing and Third Parties

We may share your data with:

  • Payment processors to handle transactions securely.
  • Shipping providers to deliver your orders.
  • Analytics providers to improve our website performance.
  • Legal authorities when required by law.

We do not sell or rent your personal data to third parties.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Your Rights

Under the GDPR, you have the following rights:

  • The right to access your data.
  • The right to correct inaccurate data.
  • The right to request deletion of your data.
  • The right to restrict processing.
  • The right to data portability.
  • The right to object to processing.
  • The right to withdraw consent at any time.

To exercise your rights, contact us at hello@iosq.dk.

9. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, loss, or misuse.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

11. Contact Information

If you have any questions about this Privacy Policy or your data rights, please contact us at:

IOSQ
Frederik VII’s gade 7b, 3th
2200 Copenhagen, Denmark
hello@iosq.dk

By using our website, you agree to this Privacy Policy.